Terms and Conditions


1.1      The Terms of Use (“Terms”) cover the use of “U Collection Valletta” website www.ucollectionmalta.com (the “Site”) and the use of any of our services as a guest. You should read the Terms carefully before using the Site and before you book any of our apartments or suites from the Site. Your use of the Site constitutes your agreement and acceptance of the Term, notices and policies applicable to the Site and you are bound by the Terms, whether  or not you book any of our Apartments or Suites displayed on the Site.

1.2      In addition, as a condition of your use of this Site, you represent and warrant to “U Collection Valletta” that you will not use this Site for any purpose that is unlawful, immoral or prohibited by these terms and applicable notices and policies. Furthermore, you warrant that you will not use the Site in any way that causes, or is likely to cause interruption or damage to the Site in any way, or for fraudulent purposes. We fully reserve the right to refuse service, or remove or edit content if you are in breach of any applicable laws, these terms or any other applicable terms and conditions, guidelines or policies. If you do not agree with the Terms set forth herein, we strongly recommend that you do not use this Site


2.1      U Collection Valletta is hereby granting you permission to view this Site and to use it for your own personal use, provided that you agree to and accept the Terms, as may be amended from time to time at our discretion.  If you do not agree and accept the notices, terms and conditions set forth herein, do not use this Site. Other than this agreement and agreements between you U Collection Valletta relating to the online accommodation booking of U Collection Suites and Apartments, U Collection Valletta  will not enter into any agreement with you or obligation to you through this Site and no attempt to create such an agreement or obligation will be effective.


3.1      Unless otherwise stated, the copyright and any and/or all trademarks and logos, including other intellectual property rights in and to any and/or all material use and displayed on the Site (including, without limitation, photographs and graphical images) are owned by either U Collection Valletta or its licensors. For the avoidance of doubt, you are not permitted to use any and/or all of the materials on the Site for commercial purposes without our prior written consent. You may also not create and/or publish your own database that features substantial parts of any of our service (for instance, our prices and Product listings) without our express written consent. If you breach any of the Terms, your permission to use the Site will automatically terminate.

3.2      U Collection Valletta prohibits use of it’s logo as part of a link to or from any site unless establishment of such a link is approved in advance by U Collection Valletta in writing.

3.3      No part of the Site may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

3.4      Any rights not expressly granted or referred to in these Terms are reserved.


4.1      The Site is operated by U Collection Valletta, having its registered office at 16 Old Treasury Str., Valletta Malta VLT1410. Our contact details are as follows:

4.2      Please refer to the Contact Us page for further information and location of our premises.


7.1      By placing an online booking reservation you warrant that you are legally at least 18 years old.


9.1     This Site may contain links to other websites owned or operated by other individuals and companies. Such links are provided for your reference only and U Collection Valletta is not responsible for their content nor their conformity to applicable laws, whether local or international.


12.2    Any variation in the room prices offered on this Site from other advertised prices may be due markets differentiations.

12.3    The price of any apartments or suites will be as quoted on the Site from time to time, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect reservations or bookings in respect of which you have already paid.


You may pay for the relevant Products by using the secure payment gateway powered by Truevo. U Collection is not responsible in any way for any loss that you may suffer as a result of using Truevo’s Payment Gateway.


16.1   The guest can cancel free of charge until 30 days before arrival. The guest will be charged the total price if they cancel in the 30 days before arrival. You must inform us of your decision to cancel your reservation by e-mail on [email protected]. To meet the cancellation deadline, it is sufficient for you to send your communication by email at least up to 48 hours before your arrival.



17.1    We will reimburse all payments received from you for your reservation and, this within 14 days after the cancellation of the reservation. You will however incur any fees  and/ or bank charges which may be due to as a result of such disbursement.


25.1    You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us arising out of any breach by you of any provision of these Terms, or arising out of any claim that you have breached any provision of these Terms.


26.1    While we endeavour to ensure that the Site is normally available 24 hours a day, we  shall not be liable if, for any reason, the Site is unavailable at any time or for any period.

26.2    Access to the Site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond U Collection.

26.3    You are responsible for making all arrangements necessary for you to have access to the Site. You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of the Terms and that they comply with them.


36.1    We have the right to revise and amend the Terms from time to time for any reason whatsoever.

36.2 You will be subject to the policies and Terms in force at the time that you do the reservation with us us, unless any change to those policies or the Terms is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).


37.3    Reservation of Apartments and Suites through the Website will be governed by Maltese Law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of Malta, Europe.


  1. General

1.1      This Privacy Policy (“the Policy”) sets out U Collection (“our” or “we” or “us”) current policies and practices on the privacy of an individual. Any personal information provided by you voluntarily through our website www.ucollectionmalta.com (the “Site”) will be processed in accordance with applicable data protection legislation and applicable regulations and guidelines, in particular the Data Protection Act, 2011, as may be amended from time to time.

1.2    This Policy does not cover how we treat personal information that we obtain from other sources, such as offline, on other websites, or through email communications. This policy also does not apply to the practices of third parties or to people that we do not employ or manage.

  1. Information Collected through our Website

2.1      We take all necessary safeguards to ensure that any details collected from you when you visit our site are not passed to any third party unless you give us your consent to do so or except as provided in this Policy.

2.2      We collect personal information when complete your reservation with us. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number.

2.3      When you book a reservation we ask for information such as your name and email address. Once you register with us and sign in to our services, you are not anonymous to us.

2.4      We automatically receive and record information on our or third party server logs from your browser, including your IP address, cookie information (if any), and the page you request.

2.5      We use information for the following general purposes: to enhance the layout and design of our website, to inform you of any functions on our website, to fulfil your requests for membership and other services, to customise the content and advertising you see, to improve our services, to contact you, to conduct research, and provide anonymous reporting for internal and external clients.

  1. Disclosure of your Personal Data

3.1      We may share aggregate statistics about sales, customers, traffic patterns and other information with third parties such as the media and advertisers. This aggregate information is typically in the form of statistics, such as numbers of users in a particular age group and does not identify you personally.

3.2     In addition we may share information in the following circumstances:

(a) to enable us to comply with applicable laws and lawful requests from government or legal entities or to exercise our legal rights or defend against legal claims;

(b) if it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.

  1. Cookies

4.1      A cookie is a small bit of information used by the site to track visitor’s session on our website. The information that we collect in the process does not contain any sensitive information. No other web sites can access cookies set by us, nor can our site access cookies set by other web sites.

  1. Links to Third Party Websites

5.1      We may post links to other web sites which are operated by companies that are outside of our control, and your activities at those sites will be governed by the policies, practices and laws of those third parties operators. We encourage you to review the privacy practices of these third parties as we are not responsible for the privacy practices of those sites.

5.2      Third party advertising companies who promote their products and services on our website may use information about your visits to this and other web sites in order to provide advertisements on this site, other sites and other forms of media about goods and services that may be of interest to you.

5.3      We are not in any way responsible for the content, views, opinions or advice expressed or given on the third party websites or links and their presence on our website cannot in any way be deemed to constitute an approval or endorsement of the content or opinion or views or products/services in that link or site. We are unable to guarantee that the third party information is free from errors or omissions and we shall have no liability however it may occur to our users for any loss or damage or expense incurred by reason of any person using or relying on the information obtained from the third party website or link.

  1. Access of Information

6.1      Any information accessed through the use of our Site is obtained entirely at your own risk and we shall not in any way be held responsible for any resulting damage to any software or computer systems or any loss or misuse of data.

  1. Changes to the Privacy Policy

7.1      We may update this Policy from time to time and we will replace this policy with an updated version. It is your responsibility to access the ‘Privacy Policy’ page frequently so that you will be aware of any changes that may be implemented by us from time to time.


8.1      This Policy shall be governed by Maltese Law. Any dispute arising from, or related to, such Policy shall be subject to the non-exclusive jurisdiction of the courts of Malta, Europe.

  1. Questions

9.1      To contact us for more information about the Site, please email us on [email protected]

  • Disclaimer

10.1    All information, materials and opinions contained on our Site are for general information purposes only and do not under any circumstance constitute professional advice. Specific professional advice must always be sought by you which will be relevant for your specific circumstance.

10.2    We do our best to ensure that the information on the website www.ucollectionmalta.com is presented with due care and is at all times accurate and up to date. However we are unable to warrant or represent that such information is free from errors or omissions. We shall have no liability however it may arise for any loss, damage or expense which may occur from reliance by any person on information or materials published on our website.

  • Copyright

© All rights reserved. No parts of this website may be reproduced in any form or transmitted to any person without the prior written consent from us. You may not create a link to any part of our Site without our prior written consent. Please contact us on [email protected] with any requests.